Frequently Asked Questions
Last Updated on Sep 19, 2014
Do you Ship Internationally for your led screen accessories ?
Yes, we ship worldwide, no matter where you are, our delivery agents can deliver the goods to you.
Who should I to contact if I have any queries?
Please email us, or Whatsapp Us or just leave a message in our website.
How do I track my order ?
After delivery, we will send you the tracking number by email or Whatsapp message.
How can I cancel or change my order ?
Please email us and tell us the details and modifications.
How can I return a product
Yes, of course, but please contact by Email or Whatsapp first before you deliver them back.
How long will it take to get my package ?
Normally 7-10 days you can get the products.
What Shipping methods are available ?
DHL, UPS, Fedex are the most common ways to deliver the goods.
Do you provide any warranty ?
For led displays, we offer 3 Jahre Garantie.
For accessories, we offer 1 Jahr Garantie.
Do you have replacement guarantee ?
Yes, for parts and small items, we normally can deliver to your free of charge.